Guardrisk
Number for Reference MMH251006-13
Position Type: Temporary,
Family, Operational, Guard-Risk, Remote OpportunitySometimes
Country: South Africa
Province: Gauteng
Town/City: Sandton
Introduction
Are you employed at the moment? Are you looking for a position at a leading insurer where you can grow and shape your future? Are you a dynamic, independent individual who is enthusiastic about customer service? You have the opportunity here! At Guardrisk, exciting Learnership opportunities are available beginning March 1, 2026.
Disclaimer:
Please check the legitimacy of this job advertisement on our company’s career page as an applicant.
Role Purpose
How does a Learnership work? A learnership is a structured program that gives you the chance to learn theory and get experience working in the real world. You can earn a Short Term and Long Term Insurance NQF Level 4 qualification through our Learnership program, which is approved by INSETA and SAQA. You can pursue careers in operations and claims if you participate in one of our Learnerships. Even though completing the Learnership does not guarantee employment full-time, it does provide you with invaluable experience that can help you launch your career! If you succeed, you will be employed for twelve (12) months and receive a R6,000 monthly stipend.
Requirements
•Candidates must have completed NQF level 4 or 12th grade. •Candidates must have a 60% or 70% passing rate in pure math or mathematical literacy.
•Candidates must have a 65% English score. Applicants must be unemployed at the moment. •Candidates must be 18 to 30 years old.
•The applicants must not have previously participated in a learnership.
Responsibilities and duties
PROCESS Comply with the learnership program’s requirements by actively participating in classroom sessions and practical on-the-job training.
A thorough comprehension of the company’s products, policies, and procedures is essential for the success of on-the-job training activities.
Prepare a comprehensive evidence portfolio with care for submission to SETA.
For work-based learning, keep detailed logbooks to record all of your practical experiences. Complete the formative and summative assessments with success and reach the required proficiency level.
Ensure an effective workflow by demonstrating proficiency in system usage and operational procedures.
CLIENT Create a network based on respect and trust by cultivating relationships with clients, internal stakeholders, and external stakeholders.
Follow through on service level agreements with clients and stakeholders while effectively managing expectations. proactively improve service quality by making suggestions for improving client service and ensuring fair treatment. Uphold exceptional client service standards, participate in a culture that encourages honest feedback, and foster meaningful relationships. Monitor and improve quality standards and turnaround times, resolving issues quickly to improve customer service. Ensure that client service delivery goals are met in accordance with established standards for expert advice and service. Utilize feedback to improve client service and operational procedures, efficiently manage client inquiries, and guarantee their accurate resolution. PEOPLE Fostering positive expectations and solid relationships among coworkers. Continuously improve your knowledge of the industry, putting it to good use in specialized areas. Influence and support change initiatives in a positive way.
Develop, share, and actively implement new ideas within the team to foster an innovative culture. Focus on productivity, service excellence, and quality management to promote a work-centric mindset. Take charge of your career development by actively pursuing opportunities for personal and professional advancement. consistently demonstrating the fundamental organizational values.
FINANCE Find ways to improve operational efficiency and cost-effectiveness while encouraging fiscal prudence. Accurately investigate and resolve unresolved policy and governance compliance issues by escalating them. Participate in the processes of identifying risks and effectively communicate recommendations in relevant forums.
Competencies Examining Data:
Analyzes and processes data, asks probing questions, and tries to solve problems. Interacting with Others: Is energetic and displays enthusiasm; is talkative when making contact; is focused on interacting with others and making connections with them.
Articulating Information:
When presenting information, someone who is articulate, eloquent, and well-educated projects social confidence. Embracing Change: Copes with change and variety, tolerates uncertainty and ambiguity, and adapts to new challenges.
Thinking Positive:
Is optimistic and positive recovers easily from setbacks and obstacles. Jovial and projects cheerfulness.
Teamwork:
Participative collaboration with others is democratic, encourages team contributions, and includes other people in decision-making. Conforms to and abides by procedures closely follows instructions and procedures reduces risks by adhering to processes Upholding Standards: Behaves in an ethical and just manner, is discreet, and keeps promises by acting with integrity.